GENERAL TERMS

1 Provision of Service

1.1 The Service is provided by Families Recommend Limited, Registered in England, Company Number 6670478 whose registered office is at 3 Algernon Drive, Newcastle upon Tyne, NE27 0RN (the “Company”).

1.2 You acknowledge that you have provided the Company with accurate and complete registration information and that it is your responsibility to update the Company of any changes to that information (including your email address) by emailing info@familiesrecommend.co.uk.

1.3  Each Registration is for a single user only. On registration, you will choose a user name and password (“ID”). You are responsible for all use of the Service using your ID and for preventing unauthorised use of your ID.

1.4 If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your ID, you must notify the Company immediately by emailing info@familiesrecommend.co.uk. If the Company reasonably believes that your ID is being used in any way which is not permitted by this agreement, the Company reserves the right to suspend access rights immediately and to block access from your ID until the issue has been resolved.

1.5 The Company is continually seeking to improve the Service. The Company reserves the right, at its discretion, to make changes to any part of the Service.

2 Limited Rights to Use Content

2.1 All material (including comments, advice and recommendations of other users) displayed on the Service (“Content”) belongs to the Company or its licensors. Subject to clause 2.2, you may:

2.1.1 retrieve and display the Content on a computer screen;

 

2.1.2 print individual pages on paper and store such pages in electronic form on disk and on your PC (but not on any other server or other storage device connected to an external network); and

2.1.3 bookmark any part of the Service.

2.2 Most of the Content in the Service is owned by the Company but certain content is used under licence from third parties (“Third Party Content”) and will be marked with the copyright notice of those third parties. Some of the Third Party Content will be subject to additional restrictions—the relevant copyright notice will make it clear where that is the case.

2.3 You may not (without contacting us to obtain prior written permission):

2.3.1 redistribute any of the Content (including by using it as part of any library, archive or similar service);

2.3.2 remove the copyright or trade mark notice from any copies of the Content made under this agreement;

2.3.3 create a database in electronic or structured manual form by systematically downloading and storing all or any of the Content; or

2.3.4 except as expressly set out above, modify, reproduce or in any way commercially exploit any of the Content.

2.4 Copyright in any software that is made available for download for the participation in the Service (“Software”) belongs to the Company or its suppliers. Your use of the Software is governed by the terms of any licence agreement that may accompany or be included with the Software.

3 User Participation

3.1 The Service includes recommendations for services from the public and may also include bulletin boards, discussion groups and other public areas that allow feedback to the Company and interaction between users. The opinions, advice and statements contained in messages posted on the Service (“Messages”) are those of the users and not the Company.

3.2 The Company reserves the right to moderate Messages and to amend, shorten, delete or refuse to publish Messages where the Company, in its absolute discretion sees fit, including where any Message is deemed by the Company to be defamatory or offensive.

3.3 We make no promise that the materials comprised in the Service are appropriate or available for use in locations outside the United Kingdom, and accessing the Service from territories where its contents are illegal or unlawful is prohibited.  If you choose to access the Service from elsewhere, you do so on your own initiative and are responsible for compliance with local laws.

4 Warranties

4.1 The Company warrants that:

4.1.1 it will use all reasonable skill and care in making the Service available to you

4.1.2 it has the right to License the Content under this agreement; and

4.1.3 it will take reasonable steps to ensure that any software it provides as part of the Service is virus free.

5 Limitation of Liability

5.1 Because of the number of sources from which the Company obtains the Content including Content contributed by other users and because of the nature of the Internet and archived information, errors and omissions do occur and the Company does not give any warranty and shall not be held liable in respect of the Service (other than as stated in clause 4). In particular, you should not take the accuracy of the Content for granted and the Company makes no warranty that the Website is free from infection by viruses or anything else that has contaminating or destructive properties. All implied warranties are excluded from this agreement to the extent that they may be excluded as a matter of law.

5.2 The Company will not be liable for any losses which are not reasonably foreseeable or losses such as lost data, lost profits or business interruption arising from your use or inability to use the Service or from any action taken (or refrained from being taken) as a result of using the Service.

5.3 Part of the Company’s website may contain advertising and sponsorship.  Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Company’s website complies with relevant laws and codes.  We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

5.4 Notwithstanding the above provisions of this clause 5, the Company’s liability will not be limited in the case of fraud or for death or personal injury caused by the Company’s negligence.

6 Privacy Policy

6.1 The information that you provide about yourself to the Company will only be used by the Company in accordance with its Privacy policy. Please read the Privacy policy carefully and if you have any questions please email info@familiesrecommend.co.uk

7 Links

7.1 The Service contains links to other web sites and resources, either directly or through frames and, where possible, the Company will make clear where such links are being made. Independent third parties provide these sites and the Company is not responsible and shall not be liable for the availability or content of these outside resources.

8 Termination

8.1 This agreement and your access to the Service may be terminated forthwith if you are in material breach of this agreement. If we reasonably believe you are in breach of clause 2 we may suspend your access to the Service at any time.  Further, submitting false or misleading information or using the Service for any purpose, including any criminal purpose, other than that envisaged by the Company shall be deemed to be a material breach of this agreement.

9 General

9.1 We may transfer and/or assign our rights and/or our obligations under this agreement. This will not affect your rights under this agreement. You may not transfer any of your rights or obligations under this agreement.

9.2 Nothing in this agreement shall confer your rights on any other person.

9.3 If you breach this agreement and we ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach this agreement.

9.4 This agreement, together with the Privacy policy and any additional terms on the Service, represents the entire terms agreed between the parties in relation to its subject matter and may be amended only by our agreement in writing.

9.5 This agreement shall be governed by English law.

9.6 We will try to solve any disagreements quickly and efficiently. If you want to take court proceedings in relation to this agreement you must do so in the United Kingdom.